LBY AFRICA PRODUCT range

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Returns and Refunds

Should you wish to return any products, please communicate in writing to admin@lbyafrica.com within 7 days of purchase.

Any products returned must be in the original packaging and undamaged. Returns may be subject to a handling and administration fee.

Warranty Information

All LBY LED products carry the warranty specified on the individual product’s data sheet. It is a condition of the warranty that the product is used as intended, and that connections are made in accordance with the product’s IP rating.

Please contact admin@lbyafrica.com for more information on product warranties and limited liability.

Design Service

Modern lighting applications now go beyond the aspects of just functional lighting. LBY LED products can be used to create architectural lighting effects and to illuminate your space with elegance and style.

Our sales and technical advisors can provide samples and design assistance to help customers with their selection of LBY LED products.

Animated and smart LED systems can be designed and created to provide a dynamic and interactive lighting experience.

We provide computer generated LED Layouts for signage projects which enable better control and achieve significant time savings in the workshop.

Product Training

With a wide range of LED Products, Power Supplies and Accessories, it is important to understand the application and performance of each product. In order to get the best results, the product selection should be fit for purpose as well as correctly installed.

Our technical advisors are always available to give advice on LBY LED products, as well as guidance on fitting and installation techniques.

Customer Support

LBY Africa always aims to provide the best products to achieve the desired lighting effect at the lowest overall cost. In order to optimise the lighting from a cost and performance perspective, it is important to understand the specifications and benefits of the different products throughout the LBY range.

Our team of sales and technical advisors offer a professional service and are here to assist you. We do our best to understand the application and requirements for the job, and to assist the customer with choosing the best products for their application.